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FTP
Support
Uploading Your Website
to the Server
Uploading your pages and graphics is very easy.
You can choose from many different FTP Clients many of which you
can download free. Some of the best are WS-FTP or CuteFTP. You can
download the WS_FTP LE version for free.
Please note: For all examples on this page we used WS_FTP PRO ver.7.0
After installing the program, just click on connect, then new.
A window will pop up allowing you to enter your site information,
such as your domain name, your user id (login) and your password.
In the Profile Name box you can enter anything you want. A name
that describes your site would be best in case you have multiple
websites so you can tell them apart.
In the Host Name/Address just enter your domain name. ie: yourdomain.com
In the User ID and Password boxes, just enter the user id (login)
and password that were assigned to you when your web hosting account
was set up.
You can leave the Host Type set at Automatic Detect (default)
Make sure you check off Save Pwd so you don't have to type in your
password each time you want to access your website with FTP.
Also make sure you don't use "Passive Mode", you have
to use "Automatic" or better, "Active Mode"
In the Initial "Local Folder" box, ender the path
name to the folder where your web files are stored on your hard
drive.
Now click on the "Advanced Properties" tab in
the same window, and in the Initial Romote site Folder box, enter
/web so your files will go to the correct directory on your server
account.
Now click OK and you will be connected to your server account ready
to upload your files.
You are now connected to the server and your screen will look something
like the following:
The window on the left contains your local files on your hard drive,
and window on the right is your server directory.
You will see a file already on the server call index.html. This
is the place-holder file or Welcome Page that you see when you first
access your domain in your web browser before your own pages have
been uploaded. You can delete this file by hi-lite it and then clicking
delete on the Right Hand menu colum. You will not need this file,
as your own site should contain your homepage which must be called;
index.html, index.htm, or index.shtml (if your using server-side
includes).
However, we recommend that you rename the original "index.html"
file to something like "server.html", until you are familiar
with your paths to your control panels etc., in case you don't remember
how to access your control panel you then can always check for the
path by typing:
www.yourdomain.com/server.html (replace "yourdomain.com with
your actual domain name) in the address bar.
Now just select all the files in the left-hand window that you
want to upload and then click the the arrow icon located between
the two windows. Click the bottom one (pointing towards the server
window) to upload all your files.
As long as your homepage is named after one of the default names
listed above, you can now launch your web browser (MS Internet Explorer
or Netscape) and type http://www.yourdomainname.com (replace "yourdomain.com
with your actual domain name) in the address bar and you will see
your homepage.
If you make any changes to your website on your hard drive, you
can just re-upload them and they will automatically overwrite the
pages with the same filenames on the server.
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Common Problems
1. I uploaded my website and I still see the place-holder page instead
of my website.
- try clicking the refresh or reload button on your web browser
to reload the page.
-you may have uploaded your site to the wrong directory on the server.
(remember to put /web in the Initial Remote Folder in your FTP program).
- Your homepage is not named one of the default names: (index.html,
.htm or .shtml)
-you forgot to delete the initial place-holder (Welcome) page.
NOTE: (If you name your homepage index.html, you won't have to delete
the Welcome page(index.html) it will just get overwritten, but if
you name your new homepage index.htm, the original index.html will
not get overwritten so you will have to delete it or it will continue
to load as the default homepage).
2. Some of my pages or graphics won't load.
-You may have some pages or graphics named with capital letters
(uppercase) and the links on your HTML pages are in lower case.
ie: photo2.JPG It is good practice to use only lower case when naming
your files. That way you never have this problem. They load fine
when you test them on your own computer, because Windows doesn't
differenciate between upper and lower case: ie: Photo2.JPG and photo2.jpg.
To the Unix/Linux operating systems that most servers use, these
would be two separate filenames.
-It is also a good practice to not have spaces in your filenames
such as: "photo of my dog.jpg". They get converted to
something like "photo%20of%20my%20dog.jpg" and they may
not load in your web browser. Instead of spaces, you can run it
all together such as: photoofmydog.jpg or use dashes or underscores
such as: photo_of_my_dog.jpg.
3. If your using your HTML editor to upload your website such as
Dreamweaver, make sure you also put /web as your default remote
folder, or your pages will be uploaded to the wrong folder.
4. If your FTP program or whatever your using to upload your website
witch doesn't have an option to set the default remote folder, make
sure you navigate to the correct folder before uploading your files.
If you keep clicking UP on the directroy tree in your FTP client,
untill you get to the root directory of your site, you will see
4 folders named, certs, logs, users and web. Now click on the web
folder to open it. This is the directory where you upload your files
to.
The default folders already created on the server in your account
will look similar to this:
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