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How do I use my email account?
DBICWebhosting.com pop email will work with any email client programs, such as the netscape mail client (that comes installed with Netscape browser software) or Microsoft Outlook express. top

Although the exact setup is different for each client, the following settings are needed to use your account:
Your email address: yourusername@yourdomain.com
Your account username & password provided when you joined DBICWebhosting.com
Incoming mail servers: mail.yourdomain.com (Replace yourdomain.com with your actual domain name)
Outgoing mail servers (smtp): mail.yourdomain.com (Replace yourdomain.com with your actual domain name)

If you have any difficulty setting up your email service, please don't hesitate to contact support@dbicwebhosting.com for more support. top

How many pop e-mail accounts can I use?
This depents on what plan you choose when you signed up, but you can always add more e-mail accounts later.
Additional accounts can be added at $2.00/month each. top


How do I set up new pop e-mail accounts?
Simply go to your control panel located at www.yourdomain.com/siteadmin. Click on "User Management". In the center of the page that comes up, you will see a button saying "Add user".
Simply add a new user with a username and password. You have now created a new pop account, e.g. username@yourdomain.com. This user can access his e-mail as set out below. You can create as many accounts as your plan includes, after that you'll need to contact support@dbicwebhosting.com. Please note, the server will not allow duplicate user names. top


What happens if I try to set up an e-mail account, and I get a message that it already exists?
Some general usernames, such as admin, are reserved for system use. However, you can get around this problem by setting up multiple "aliases" for a username under the username setup form. Each alias you establish will forward to your main email account. For example, you can create an alias president@yourdomain.com that will forward to yourusername@yourdomain.com. top


How do I create a "catch-all" e-mail address?

In the control panel, select the user where you want anything@yourdomain.com to be sent, and set up the following alias for that user
@www.yourdomain.com (put nothing before the @ sign). top


How can I create an autoresponder to my email account?
Enter your domain control panel at:
yourdomain.com/siteadmin (replace yourdomain.com with your actual domain name)
Once you login to your control panel, click the "edit mail icon" located at the right of your username. Once the mail menu loads, check the "vacation" option and enter your message in the vacation text field. This message will be sent to anyone who writes to your mailbox. top

How do I access my web based email?
Access your web-based email at: yourdomain.com/webmail (replace yourdomain.com with your actual domain name). Enter your user login and password. top


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